Question

I am unable to "Export" any products on my Magento ver 2.3.3 site.

The error in the log file:

[2020-01-10 15:12:40] temando.CRITICAL: "accountId" is required. Enter and try again. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): \"accountId\" is required. Enter and try again. at /domains/staging.domain.co.uk/http/vendor/magento/framework/Exception/InputException.php:91)"} []

I tried to disable the module but I am getting the following error when trying to export:

Fatal error: Uncaught Error: Cannot instantiate interface Temando\Shipping\Model\ResourceModel\Repository\PackagingRepositoryInterface 

I have removed the caches and content of the "generated" directory. Still the same error.

Any ideas on how to fix it?

Was it helpful?

Solution

In the end, I managed to disable the module.

After disabling the module, I was still getting an error of:

Fatal error: Uncaught Error: Cannot instantiate interface Temando\Shipping\Model\ResourceModel\Repository\PackagingRepositoryInterface 

It happened to be a reference to a temando source model in the eav_attribute table. In table eav_attribute search for "temando" in the source_model column and remove all entries.

I hope someone will find this useful.

Licensed under: CC-BY-SA with attribution
Not affiliated with magento.stackexchange
scroll top