My app is not showing any reviews and ratings on the App Store? [closed]
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08-01-2021 - |
سؤال
My app has been on the App Store for 48 hours and I have had several people download and give a rating and review. For some reason the ratings and review are not showing up in the App Store. I was wondering if it's something I did on my end and how do I fix this?
المحلول
You cant do anything to prevent the reviews or rating to show up in the app store. If it was possible, a lot of scam apps would have done that. So just sit back and relax. Following information may be helpful.
You need minimum 5 ratings to display an average rating in appstore
Each appstore handles reviews/ratings separately. That means at least five users from the same appstore (Eg: US) should rate it before the average rating shows up.
App reviews and ratings are not updated in real time.
نصائح أخرى
Go to iTunes Connect > Manage Applications > select your app > select current version > go to Customer Reviews and you will se a dropdown with all the countries where your app is available.
Selecting a country should show you all reviews in that country even if they have not appeared on the AppStore itself yet.