Upload a replacement Alpha Testing APK on Google Play?

Question

I am using the new Google Play "ALPHA TESTING" tab in the Android Developer Console.

We have been successful with uploading 7 previous versions and distributing them to our Alpha testers using a Google+ Community.

This morning one of the team accidentally published version 7 to production instead of alpha. Unfortunate, but that is what happened.

Now when we try to upload version 8 or version 9 to the "ALPHA TESTING" tab in Android Developer Console, we see a strange error.

Some devices are eligible to run multiple APKs. In such a scenario, the device will receive the APK with the higher version code.

I am not sure how to work around this error. The Developer Console can provide a more detailed list, however, it does not appear to be helpful.

Previously active APKs supported more devices than those in the draft configuration. Some devices will not receive upgrades. 
Less Devices currently running version 8 are no longer supported by the current configuration. Such devices will not receive upgrades. 
API levels in range 4+ and 
Release track excluding all of [ALPHA] and 
Screen layouts containing any of [small, normal, large, xlarge] and 
Features containing all of [android.hardware.TOUCHSCREEN]

The manifests and AAPT badges are exactly the same and I cannot find anything in the change logs that would indicate there was a library, hardware requirement or other changes between version 7 and version 9.

The key event seems to be that version 7 was briefly put into production and then deactivated.

Has anyone run into this issue using Alpha Testing in Developer Console?

How did you work around it?

Answer 1

The only way to fix this is to contact Google Play Developer Support.

A problem on their end I'm afraid.