Azure - Could not automatically scale because monitoring data was not found

Question

We're using the autoscaling preview in Azure, but for the last few hours the portal has been reporting the following warning:

Could not automatically scale "deployment name" because monitoring data was not found

Clicking on the "details" button next to the warning just loads the scaling page.

On the "monitor" page there is no monitoring data available, the graph is empty.

I know the autoscaling feature is in preview, but there isn't any way to report faults - unless you pay for a support option.

Is there anything we can do to fix this (other than deleting the deployment and re-deploying!) and how do we report the fault, preferably without paying!

Answer 1

I was seeing the same thing, but it seems to have caught up now. The metrics are only 10 minutes behind now. I have submitted a ticket with Microsoft but they haven't provided any extra information (yet) about the slowdown.