Multiple Lines column adding extra lines automatically

Question

I have a multiple lines column and when I use workflow to send it's value via email, it's adding an extra row in the beggining and in the end of the string. If I have only 1 line, it becomes 3. I tried adding a trim action to the variable containing the value but it didn't work. What could it be?

Answer 1

Multiple lines fields of the type rich text or enhanced rich text add html paragraph tags before and after the content. So you can either change your field to plain text, or change the Return field as of your field to plain text in the workflow.