GetRecurringPaymentsProfileDetails (NVP) Missing Fields

Question

The GetRecurringPaymentsProfileDetails call is not returning all of the fields it's supposed to according to the API documentation.

This is an example request:

(
    [USER] => paypal_api1.xxx.com
    [PWD] => AY6Z6HNXXXX
    [SIGNATURE] => AdehadoDswh-XXXXXXnjPNEgmAFl20HyV7tFQZoL4
    [VERSION] => 64
    [METHOD] => GetRecurringPaymentsProfileDetails
    [PROFILEID] => I-XXXXXXX
)

This is the response:

(
    [PROFILEID] => I-CL7Kxxx
    [STATUS] => Active
    [AUTOBILLOUTAMT] => AddToNextBilling
    [DESC] => xxx
    [MAXFAILEDPAYMENTS] => 2
    [SUBSCRIBERNAME] => Dan
    [PROFILESTARTDATE] => 2013-05-15T07:00:00Z
    [PROFILEREFERENCE] => 31571
    [NEXTBILLINGDATE] => 2013-05-16T10:00:00Z
    [NUMCYCLESCOMPLETED] => 1
    [NUMCYCLESREMAINING] => 18446744073709551615
    [OUTSTANDINGBALANCE] => 0.00
    [FAILEDPAYMENTCOUNT] => 0
    [LASTPAYMENTDATE] => 2013-05-15T14:52:04Z
    [LASTPAYMENTAMT] => 0.10
    [TRIALAMTPAID] => 0.00
    [REGULARAMTPAID] => 0.10
    [AGGREGATEAMT] => 0.10
    [AGGREGATEOPTIONALAMT] => 0.00
    [FINALPAYMENTDUEDATE] => 1970-01-01T00:00:00Z
    [TIMESTAMP] => 2013-05-15T14:55:58Z
    [CORRELATIONID] => 225681xxx
    [ACK] => Success
    [VERSION] => 64
    [BUILD] => 5908853
    [SHIPTOSTREET] => xxx
    [SHIPTOCITY] => xxx
    [SHIPTOSTATE] => CA
    [SHIPTOZIP] => xxx
    [SHIPTOCOUNTRYCODE] => US
    [SHIPTOCOUNTRY] => US
    [SHIPTOCOUNTRYNAME] => United States
    [SHIPADDRESSOWNER] => PayPal
    [SHIPADDRESSSTATUS] => Unconfirmed
    [BILLINGPERIOD] => Day
    [BILLINGFREQUENCY] => 1
    [TOTALBILLINGCYCLES] => 0
    [CURRENCYCODE] => USD
    [AMT] => 0.10
    [SHIPPINGAMT] => 0.00
    [TAXAMT] => 0.00
    [REGULARBILLINGPERIOD] => Day
    [REGULARBILLINGFREQUENCY] => 1
    [REGULARTOTALBILLINGCYCLES] => 0
    [REGULARCURRENCYCODE] => USD
    [REGULARAMT] => 0.10
    [REGULARSHIPPINGAMT] => 0.00
    [REGULARTAXAMT] => 0.00
)

Now according to the API I should be receiving these fields (amongst others):

• EMAIL
• FIRSTNAME
• LASTNAME

I've tried just about everything I could think of to get the above information without any luck.

Answer 1

Just received a comment from PayPal saying this bug has been resolved.

We appreciate your patience. This message is to inform you that the issue was resolved through a recent live site update.

...

PayPal Merchant Technical Services

Answer 2

Was this information initially passed over? Does it show on the profile, make sure you initially passed it over. They will not be returned if they are not passed over. I just ran a test, and I received these fields back when making the API call for the details.