UCMA based VoiceXML - the <goto> and <log> tags

Question

I've written a basic IVR system using UCMA 3.0. It recieves an incoming call then uses the following class to execute a VXML script:

Microsoft.Rtc.Collaboration.AudioVideo.VoiceXml.Browser

First question - I currently have a large script that does all sorts of things. I'd like to break this script up into smaller pieces and call them using the <goto> tag. This is not working. I'm trying to call a second script using:

<goto next="next_page.vxml"/>

I've tried many different variations of calling the second script file, without success. I always get a 'error.badfetch' error. Does the <goto> tag actually work in UCMA 3.0? How?

Second question - where can i find the output of the <log> tag?

Any help appreciated...

Answer 1

In VoiceXML the goto tag is used to go to another form only. I doubt that next_page.vxml is the name of any form you created. Use this instead:

<submit next="next_page.vxml"/>

Or use the name of a form in the VoiceXML document.

To find out more about the support for VoiceXML in UCMA read this page http://msdn.microsoft.com/en-us/library/lync/hh243693%28v=office.14%29.aspx (it states that VoiceXML 2.0 is supported, so the goto tag should work when used correctly).

Answer 2

If you can't found <log>'s output, you should change output target of error message.

For example.

<error>
    <prompt>Error massage is &quot;<value expr="_message" />&quot;.</prompt>
</error>

You can listen error message, when IVR raised error event.