How to fix Malformed help URL while opening ACC ATG?

Question

I'm using jboss + mysql for running ATG. I'm trying to open Admin Control Center through dyn/admin. However, I'm getting malformed help URL before I get login form. Once I logged in, I'm getting multiple alerts of same exception but with different help ids.

Did any one face this issue and found a workaround?

Answer 1

This issue has been observed because of not having protocol.jar in classpath while starting jboss server. You can follow this workaround to fix the issue.

Copy %DYNAMO_HOME%/DAS/lib/protocol.jar to C:\lib or any folder that is easily accessible to you.

Open Standalone.conf.bat and add following line in the file.

set "JAVA_OPTS=%JAVA_OPTS% -Djava.endorsed.dirs=C:\lib"

Open the Jboss server after the above update is done. The error will be resolved.

Answer 2

Weblogic: Copy the protocol.jar form DAS\lib to your domain lib folder and restart weblogic. Ex: C:\Oracle\Middleware\user_projects\domains\base_domain\lib