LoadRunner "Cannot start recording" for SAP

Question

I am attempting to create a LoadRunner vuser script of SAP. However, I am consistently getting an error stating that the recording could not be started. Below are the steps I am following to attempt to create a recording. Any help would be greatly appreciated as I am new to SAP and LoadRunner.

I am using HP Virtual User Generator 11.00.0.0 and
SAP NetWeaver v7200.3.11.1074

Steps:
1) Select SAPGUI protocal and click 'Create'
2) Set the program to record and working directory then click 'OK'

Application type: Win32 Applications
Program to record: SAP Logon
Program arguments:
Working directory: C:\Program Files (x86)\SAP\FrontEnd\SAPgui
Record into Action: Action

Result:
A window appears stating that the application is being launched for recording immediately followed by an error stating that the recoding could not be started

Does anyone one know what could potentially be causing this type of issue?
Is there any log file I can watch to get more specific information regarding the cause of this issue?
Any other troubleshooting steps I could take?

Answer 1

Thanks everyone for your tips. I managed to identify my particular problem. In the windows event log I noticed that a service named "Avecto Privilege Guard Service" was kicking off every time SapGuiRecord.exe would run.

I stopped the service from the task manager and my recording problem is solved.

Hopefully this might be a clue for anyone else who might encounter a similar problem in the future.

Answer 2

Time to go back to the installation requirements, including your credentials on the box. 95% ++ of the time when you cannot record the reason is due to one or more of the installation requirements not having been met. This is where to start and eliminate any issues here before going further.

By the way, this is not just LoadRunner, this is for any performance testing tool