865 vs 997 Acknowledgement file

Question

May i use 997 acknowledgement file in place of 865 acknowledgement file for clients in respect of receive 860 file not 850 file. I think that is dependent on cutomer what they want.

What are differences between 865 and 997 Acknowledgement ?

Answer 1

The 997 is just confirmation (receipt) of the interchange (or group of documents). This is a STANDARD document that allows you to determine delivery. This was put in place before the communication protocols were robust enough to tell if a transmission failed (think bisynchronous modems). So for every group of documents you send in an interchange, you should receive a 997. You should be able to write reports on which groups / interchanges have not been acknowledged as received. If you receive a document, you should send the 997 back.

The 865 is a BUSINESS document. It is far more detailed. Plus the 865 is the RESPONSE to the 860 document. Just like the 855 is the response to the 850.

If you receive an 850, you send a 997. Then you would ALSO send the 855 (if partner requires). If you receive the 860 (changing the initial PO), you would send the 997 confirming receipt. You would ALSO send the 865.

Translators handle the 997. Rarely do they get integrated in the ERP. The 855/865 would get integrated, as business decisions get made from them.

Answer 2

The 997 only serves as a receipt that the transmission was received, not that it was accepted. Source.

Whereas the 865 is used to acknowledge that you accept (or reject) the changes to the purchase order. Source

The difference is that if you just send a 997 instead of the 865, you are simply telling your partner that you received the transmission. You are not giving them any indication on whether or not you can meet requirements of the change. You would need to talk to your partner on whether this is acceptable or not and what their expectations are in the case that you can not meet the changes.