Twilio Reserved Words With Hashtag/Pound

StackOverflow https://stackoverflow.com/questions/19500537

Question

I am building a text message response system using Twilio and I am trying to find some clarification. From the documentation available the following are reserved words.

  • STOP
  • UNSUBSCRIBE
  • CANCEL
  • QUIT
  • START
  • YES
  • HELP

I have coded a routine to look at the received text message to look for #HELP using the following regular expression.

^#[h|H][e|E][l|L][p|P]$

Since the reserved words do not have a # in front of them, why is Twilio intercepting it as a reserved word?

Also if anyone knows of other reserved words not in my list, would you please let me know?

Was it helpful?

Solution

Twilio Developer Evangelist here.

This definitely sounds like a bug. I've put in an issue for our engineering team to take a look. Would love to send you a shirt for catching this. Could you drop me an e-mail: ricky@twilio.com?

Here is some additional information on reserved words.

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