Integrating WP as a CMS with a Bug Tracker

Question

First of all, I can't use Trac, which is what the WP dev community uses to track bugs. However, my consulting company is using WordPress as a CMS for just about everything - product information, sales portal, news site, etc. I'd like to set it up to integrate our plug-in listing with a bug tracker ...

Right now, I have Flyspray set up as a standalone bug tracker. It works alright, but it's a separate domain (http://bt.jumping-duck.com) so that it remains separate from WordPress. But I'd like to be able to pull in numbers of tickets onto the WP page listing our plug-ins. Ideally, users could also submit bug reports directly from the plug-in info page.

Does anyone have any experience integrating WP with a bug tracking system like this? Should I stick with keeping the two systems separate?

Answer 1

I don't see any reason not to make WordPress into a bug tracker. Essentially, tickets would be a non-hierarchical custom post type which would have several taxonomies, such as priority, status, etc.

Answer 2

The Custom Post Types UI plugin might be a good start as far as getting all of the post types and taxonomies setup.

Answer 3

Hey I think this may be what you're looking for. It's a free WordPress theme called Quality Control Theme for ticket tracking. From there you can customize it however you want.

http://spencerfinnell.com/quality-control-theme/

This option will be the least amount of work for you because the framework is already there.

Answer 4

Maybe something like this "Advanced Ticket System" plugin?

http://wordpress.org/extend/plugins/wats/

Only catch is that the current free version isn't WP3.x copatible, you have to donate to get that version. I have been looking for something similiar too.