How can order email entry be missing in backend order entry? (and raise an error)

Question

when I try to manually add an order via

Sales -> Orders -> Add Customer -> Order

I am struck by the fact that the email entry box is missing. And I really have no idea how or what could be causing this. Al went through all modules design files to se what is happening there but no success..

Where should I start debugging this adminhtml error .... (we cannot save the order, because it is warning me to add a email)

Answer 1

Check the template.

UPDATE it is this Class Mage_Adminhtml_Block_Sales_Order_Create_Form_Account and this block:

<block type="adminhtml/sales_order_create_form_account" template="sales/order/create/form/account.phtml" name="form_account" />

WRONG: I assume it is this block:

<block type="adminhtml/sales_order_create_customer" template="sales/order/create/abstract.phtml" name="customer">
    <block type="adminhtml/sales_order_create_customer_grid" name="grid" />
</block>