How to fix “Unable to delete user profile” exception

Question

MySiteCleanup: Unable to delete user profile (UserX). Exception: Microsoft.Office.Server.UserProfiles.DSInvalidDomainNameException: The format of the specified domain name is invalid. ---> System.ComponentModel.Win32Exception: The format of the specified domain name is invalid --- End of inner exception stack trace --- at Microsoft.Office.Server.UserProfiles.DS.ProcessDCWIn32Exception(Int32 ret, Int32 win32err) at Microsoft.Office.Server.UserProfiles.DS.GetDomainControllerInfo(String strDomain) at Microsoft.Office.Server.UserProfiles.DS.GetDCName(String strDomain) at Microsoft.Office.Server.UserProfiles.MySiteCleanupJob.IsActiveUser(LDAPConnection connLDAP, String filter, Credentials credentials) at Microsoft.Office.Server.UserProfiles.MySiteCleanupJob.IsActiveUser(UserProfile up, UserProfileConfigManager upcm, String searchApplicationName) at Microsoft.Office.Server.UserProfiles.MySiteCleanupJob.ProcessPendingDeletion(String username, ServerContext context, UserProfileManager upm, UserProfileConfigManager upcm, String searchApplicationName)

Answer 1

The most descriptive part of this message is "The format of the specified domain name is invalid.". It looks as it can't find a "my site" for a user. Can you identify for which user it's trying to clean up "my site" (recently deleted or disabled) and see in his/her profile the My Site link. If the link is there and "my site" isn't, that could be one problem.

Answer 2

It looks like you have serious issues with your installation (considering all your posts here). A couple of questions:

• Have you fiddled with the SharePoint databases?
• Have you changed domain or similar on your SharePoint servers?
• Have you recently installed or changed your SharePoint servers in any way?
• Do you have any warnings or errors in the Windows Event Logs relating to this?