(Stock) Indexes on Import in EE

Question

Why are importing (standard CSV import, not dataflow) product lists and the field is_in_stock does not seem to have an effect.

In the backend it is shown properly, but not in the frontend.

Clearing the cache does not help.

I suppose, that the problem is the cataloginventory_stock index, but rebuilding that one on the command line does not help though (forcing rebuilding in the backend seems no longer possible in EE 1.13)

When I save the product once again in the backend, it works.

Is this a known behavior?

edit From Enterprise support I got the answer to try a full reindex - using the indexer.php.

Answer 1

This happens when its missing the stock number value like in the database table that ties the item to the stock qty. So when you re-save the item it is injecting that default value.

So its something wrong with your import. If in stock is set, make sure there is a value as well. I forget the column name but their should be a column for the stock qty itself.

I believe its something along those lines. Can you attach the csv you are using? or a sample line.