Measure the user experience of a website [closed]

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I know that this is no technical question, but since someone has posted a similar question here I thought it should be ok. What I want to do is to measure the user experience of any website. Ideally, I would like to use some type of algorithm to get a number with a corresponding metric to evaluate the user experience. I can think of some type of heuristics, e.g. if user gets a 404-error, the user experience is very low. On the other hand, if he or she buys something in an online store, the user experience is high. Of course this would not work if the page is e.g. a news page.

Does anyone of you know how I could calculate the user experience for websites?

Thanks in advance,

enne

Answer 1

What I understand from your question is that you want to measure the user experience based on technical terms, i.e.: number of views for a specific page, number of error pages showed to users, how many times a link has been clicked, what locations the users come from all over the world, and so on.

So, I think you are asking about website analytics, which you custom to do measurements for whatever you want, as famous examples for those tools:

• Splunk
• Google Analytics
• Open Web Analytics (open source)

Please let me know if I answered your question.