Paypal Standard Order Status Shows Pending Payment

Question

I have upgraded Magento from ver 1.4 to 1.7.0.2. I have placed order successfully from Paypal Standard but order status still show Pending Payment.

I am facing the following issues:

Order status showing Pending Payment.
Orders that have pending payment status not displayed in member account.
No order confirmation email send to customer. other email are working fine on site.

I have found so many questions related to this no clue work for me. Please Help !!

Please Help !!

Answer 1

Sounds like the IPN callback is not reaching your site (or working) after the upgrade.

Some things to check:

1. In paypal, what does the IPN callback history say. (in paypal, select 'History->IPN history') Any errors reported there? This may tell you where the issue is.

2. In paypal, do you have a ipn callback url set, and what is it. (not really needed, as magento passes the url, but still good to check, just in case)

ref: http://www.magentocommerce.com/wiki/3_-_store_setup_and_management/payment/paypal_standard_payments_setup_with_ipn

Starting with Magento 1.4.0.0, the ipn url is now : http://www.yoursite.com/paypal/ipn/standard/, however since 1.4.1.0 it changed again to be just http://www.yoursite.com/paypal/ipn/

Inchoo has written a great article on how to debug IPN callbacks: http://inchoo.net/ecommerce/magento/debugging-paypal-ipn-in-magento/