Probably you have some LOCALE misconfiguration between the client and server or some problem with the client installation.
Try confirm the locale used at the database and set the CLIENT_LOCALE with compatible value.
-23103 Code-set conversion function failed due to an illegal sequence or invalid value.
Illegal or invalid characters occur in the character string. The
program could not execute the code-set conversion on the characters
that this string contains. Reexamine the input string for illegal or
invalid characters and reexecute the program.
If you have an alternative way to connect at the database , run this SQL :
select * from sysmaster:sysdbslocale
You will get a information like this..
dbs_dbsname sysmaster
dbs_collate en_US.819
dbs_dbsname sysha
dbs_collate en_US.819
dbs_dbsname sysuser
dbs_collate en_US.819
dbs_dbsname onpload
dbs_collate en_US.819
This links maybe can help you : dbaccess info , database locale