Question

My problem or misunderstanding: On the main dashboard, developers.facebook.com/apps/<app id> the value Last Mobile Install Reported is always updated correctly when I perform a new install. However, when I go to Insights and click on the Mobile App Installs section, the value reported is zero. Why is zero still reported?


Other Info

  • Under Insights -> App Events, fb_mobile_activate_app is always reported but fb_mobile_first_app_launch is never reported.
  • I did put the my key's hash in the Key Hashes section.
  • I updated my proguard configuration to include what Facebook recommends.
  • I am manually installing the application. I am not installing through the play store.
  • Sandbox Mode is turned on.


The Facebook API Call

public void onResume() {
    super.onResume();
    String appId = getResources().getString(R.string.facebook_app_id);
    AppEventsLogger.activateApp(getApplicationContext(), appId);
}


Photo showing latest Install

latest install is correct

Photo showing App Events are reported

app events reported correctly

Photo showing zero installs... Why?!?

zero installs... why?!?

Was it helpful?

Solution

Everything was setup correctly. It took somewhere between 72 hours and 1 week for the mobile app installs graph to be populated with the install data.

Graph updated with mobile install data

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