Everything was setup correctly. It took somewhere between 72 hours and 1 week for the mobile app installs
graph to be populated with the install data.
Why does Facebook Insights report zero app installs?
-
20-09-2022 - |
Question
My problem or misunderstanding: On the main dashboard, developers.facebook.com/apps/<app id>
the value Last Mobile Install Reported
is always updated correctly when I perform a new install. However, when I go to Insights
and click on the Mobile App Installs
section, the value reported is zero. Why is zero still reported?
Other Info
- Under
Insights
->App Events
,fb_mobile_activate_app
is always reported butfb_mobile_first_app_launch
is never reported. - I did put the my key's hash in the
Key Hashes
section. - I updated my proguard configuration to include what Facebook recommends.
- I am manually installing the application. I am not installing through the play store.
- Sandbox Mode is turned on.
The Facebook API Call
public void onResume() {
super.onResume();
String appId = getResources().getString(R.string.facebook_app_id);
AppEventsLogger.activateApp(getApplicationContext(), appId);
}
Photo showing latest Install
Photo showing App Events are reported
Photo showing zero installs... Why?!?
Solution
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