Question

Shipping from Taiwan to worldwide.

The DHL response XML works on debug log,but Magento always showing : "This shipping method is currently unavailable."

How do I fix that?


Here is the debug dump.

2014-02-27T06:09:55+00:00 DEBUG (7): Array
(
    [0] => Exchange rate TWD (Base Currency) -> USD not found. DHL method Express worldwide skipped
    [1] => Zero shipping charge for 'Express worldwide'
    [__pid] => 53383
)

My test Origin is

  • TAIWAN
  • 42751
  • TANTZ

Test Destination is

  • UNITED STATES OF AMERICA
  • 22602
  • WINCHESTER

Magento Edition is CE 1.8.1.0

Was it helpful?

Solution

Looks like your store is looking for an exchange rate that doesn't exist...

To add an exchange rate go to System > Manage Currency > Rates and set up an exchange rate for TWD -> USD

I haven't worked with the DHL module personally, but I hope this helps!

Licensed under: CC-BY-SA with attribution
Not affiliated with magento.stackexchange
scroll top