We discovered the answer to this question. Here it is:
Note: These steps can only be performed by a project admin
- Log into HP ALM Quality Center v 11.0
- Select and access the intended project
- Select the "Defects" tab is the left-hand column
- Click the "Tools" drop-down
- Select "Customize" to access the Project Customization screen
- Select "Workflow" from the list
- Click "Script Editor" to open the Scrips Editor screen
- Make sure "Common Script" is selected
Search for and disable the following code in the common script:
If InStr(ActionName, "act-SendbyEmail") > 0 Or _
ActionName = "act_followup" Or _
InStr(ActionName, "act_mail_tests") > 0 Then
MsgBox "This function is currently disabeled." ActionCanExecute = False
End If
Save the script and exit the Script Editor
This should do the trick. Good luck.