Question

I have changed the MX records for my domain to host my emails on Gmail. But the problem is that, I'm not able to receive any emails from Hotmail.

Here's the SPF record as taken from kitterman tool:

The TXT records found for your domain are:
v=spf1 include:_spf.google.com ~all 

And this is a screenshot for my MX records values from MXToolBox.com: enter image description here

Kindly note that I can send emails to any provider (including Hotmail) and can receive emails from any provider just NOT Hotmail.

Anyone has any idea why that could be?

Was it helpful?

Solution

Your DNS records seem good.

This behavior might be caused by the Hotmail DNS cache mechanisms, especially if you tried to send an email from hotmail to that particular domain before your new MX records were active.

Better try sending another email from Hotmail after 24 hours and I think your issue would be gone.

Meanwhile in about 24 hours after sending your unsuccessful Hotmail messages you should have reports back to your Hotmail account explaining why these messages failed receiving the destination.

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