Application crashes only on android 4.4.2

Question

I have an android application published in google play store. I have received few crash reports for it on android version 4.4.2. Application is working perfectly fine on lower android versions. I am unable to replicate this issue on android emulator.

Following is the stack trace of crashes reported on play store,

java.lang.NullPointerException
    at com.bugsense.trace.Utils.manageUid(Unknown Source)
    at com.bugsense.trace.BugSenseHandler$1.run(Unknown Source)
    at java.lang.Thread.run(Thread.java:864)

Has anyone encountered similar issue? What can be the possible reason for this behaviour?

NOTE: I have went through few similar questions on stackoverflow but none of them seemed to help me.

Answer 1

https://github.com/bishopmatthew/HackerNews/pull/34 here you can find workaround:

Solution:
Remove 'bugsense3.2.3.jar' from the project's libraries, and instead
include 'bugsense-3.5.jar'.