Motorola TC55 refuses to show up in adb

Question

I can not get the Motorola TC55 to show up in the adb (using Mac OSX), and their support lines are less than unhelpful.

I have tried adding the vendors to the .ini file, I have tried toggling on/off the usb debugging, and the development options.

I have tried killing and restarting adb. I have tried restarting laptop and TC55. I have tried 3 cables.

I have tried it when using the device storage option and without.

It says USB connected, USB debugging connected, and connected as installer in the notifications menu.

I tried installing Motorola Device Manager for Mac, which seems to do nothing.

I am at a dead end. Besides emailing myself test builds, what can I do?

Answer 1

If it's for mac then you can open terminal and type in following.

echo 0x05e0 >> ~/.android/adb_usb.ini

0x05e0 is the Vendor ID for the TC55.

Once done, restart your adb. cd your_path_to_adb ./adb kill-server ./adb devices

You should see your device in the list. * daemon not running. starting it now on port 5037 * * daemon started successfully * List of devices attached 132665216D0010 device

If not, try unplug the device and plug-in and do ./adb devices again. It just worked for me few minutes ago ;)

!!! dont forget to do all this again each time you update your ADB..

Answer 2

In my case, I am running Windows 10. It worked under Windows 7, but since I upgraded, it stopped working.

Tried a lot of the above, all not working for me. Ended up installing a (apparently) new version of the usb driver for the TC55 from https://portal.motorolasolutions.com/Support/US-EN/Resolution?solutionId=99052&productDetailGUID=17bba9494c7a0410VgnVCM10000001c7b00aRCRD&detailChannelGUID=2202caf8fb16e310VgnVCM1000000389bd0aRCRD

That worked fine, adb recognizes my TC55 again!

Answer 3

For windows 7, I had to install the motorola android usb driver from https://developer.motorolasolutions.com/docs/DOC-1880. There's instructions for windows and linux but not mac.

Your best route is probably going to be going to https://portal.motorolasolutions.com/Support/US-EN and contacting support.

Answer 4

Solution for Mac users:

Find the vender Id of android devices

$system_profiler SPUSBDataType
Android:
Product ID: 0x3f0c
Vendor ID: 0x1d91 // here it is
Version: 2.33
Serial Number: MotorolaXT788
Speed: Up to 480 Mb/sec
Manufacturer: Android
Location ID: 0x14100000 / 14
Current Available (mA): 500
Current Required (mA): 500

$echo 0x1d91 >> ~/.android/adb_usb.ini
$adb kill-server
$adb devices

Answer 5

Just in case anyone out there is as dumb as I am, there are two ports available on the device; the docking port on the bottom, and the USB port along the side. The docking port cannot be used for USB debugging.

On Windows 10, the device should automatically install once connected. Then you just need to enable USB Debugging within the Developer Options. (Jelly Bean 4.1.2)

Answer 6

On my Mac with OS X Yosemite the Motorola TC55 shows like the following:

 Android:

              Product ID: 0x2100
              Vendor ID: 0x05e0  (Symbol Technologies)
              Version: 2.28
              Serial Number: 14023521650310
              Speed: Up to 480 Mb/sec
              Manufacturer: Android
              Location ID: 0xfd311000 / 8
              Current Available (mA): 500
              Current Required (mA): 500
              Extra Operating Current (mA): 400

In my case: I navigated to my home directory "/myuserdir/.android" Used the command "echo 0x05e0 >> adb_usb.ini". It works just fine.

Answer 7

Another thing you could try, because in my case I tried all this and it didn't work. I reset the TC55 by pressing on the power button and after it finish restarting, it worked.