Question

I have AWS EC2 instance. I am using filezilla 3.8.0 but I cannot connect instance, filezilla doesnt accept account type normal and asking password. When I type user name ubunbu and password blank I received following message:

Disconnected: No supported authentication methods available (server sent: publickey)

I inserted pem key and converted ppk key also. My staff can connect but I cant. What is wrong?

Thanks

Was it helpful?

Solution 2

More specifically here's a screenshot of the dialog where you are supposed to add your ssh private key.

ssh key

OTHER TIPS

It happens in AWS EC2. As EC2 provide Connection through an SFTP need some other methods. Firstly the CONNECTION will be in FTP as default. Need to change to SFTP. Then instead of directly giving host name and password, it must be done in Site manager. Step by step procedure given below:

So the steps for troubleshooting:

  1. Go to Filezilla's Settings
  2. SFTP
  3. Add Key File (Give the ppk converted key file or FZ will convert the pem ket)

Then take File in Filezilla Go to

  1. File
  2. Site Manager
  3. New Site
  4. Give any name (ec2-amazon)
  5. In General, give host name 'Public DNS' (eg: ec2-34-423.ap-southeast...)
  6. Change the Protocol to SFTP
  7. Logon Type: Normal
  8. User : ec2-user or ubuntu - depends
  9. Clear Password
  10. Connect!

Hope you will be connected. Happy Hosting...:)

Try the following configuration in filezilla,
set Logon type = Interactive,Protocal = SFTP, and attach keyfile to filezilla SFTP setting from MenuBar -> Edit -> Settings ->SFTP -> Add Key File.

Hope this helps.

I was facing the same problem- I follow up @Amith Ajith answer but found my setting was as it, is.

  1. I choose a file as privatekey.pem which i generated.
  2. Change "Transfer setting" as active
    enter image description here it worked for me.
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