Magento: virtual products not showing

Question

I'm building a magento website. now I've one main category "services" and a child category temporarily named "subcat", this category contains 2 products, one "real" and one virtual, but only the real one is showed up on the front end. I checked all the field in the product configuration but alll seems to be ok.

what can be the problem?

Answer 1

Make sure if all products are active and there is no condition which cause hiding them. (especially EAV attributes Visibility in Catalog and Search, Status is set to Active, Have items or store, or have disabled selling only store items), reindex, clean cashes!