EXCEPTION_ACCESS_VIOLATION at printing ticket

StackOverflow https://stackoverflow.com/questions/23242133

  •  08-07-2023
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Question

Im having this hs_err_pid when I try to print a ticket from Openbravo POS:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77036018, pid=3436, tid=1096
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# C  [ntdll.dll+0x56018]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x04a13c00):  JavaThread "pool-1-thread-1" [_thread_in_native, id=1096, stack(0x04470000,0x044c0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000004

Registers:
EAX=0x002f1488, EBX=0x002c8200, ECX=0x00000000, EDX=0x0000a202
ESP=0x044bf874, EBP=0x044bf89c, ESI=0x002f1480, EDI=0x00270000
EIP=0x77036018, EFLAGS=0x00010246

Top of Stack: (sp=0x044bf874)
0x044bf874:   00270000 002c8200 00000000 53944b40
0x044bf884:   0000000a 044bf868 00000000 044bf984
0x044bf894:   76ffe115 00149a2e 044bf994 77036287
0x044bf8a4:   00270000 002f1480 044bf964 00000000
0x044bf8b4:   735c7ef2 00000000 00270000 002c8208
0x044bf8c4:   77032fe7 735c7e2a 00000008 00270194
0x044bf8d4:   00270000 00360024 00000050 fffffffe
0x044bf8e4:   77032fe7 00270000 00275908 00340025 

Instructions: (pc=0x77036018)
0x77036008:   85 56 3b 03 00 8b 56 0c 8d 46 08 8b 08 89 4d f0
0x77036018:   8b 49 04 89 55 f4 8b 12 3b d1 0f 85 b7 55 fd ff 


Stack: [0x04470000,0x044c0000],  sp=0x044bf874,  free space=13e044bf390k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [ntdll.dll+0x56018]
C  [ntdll.dll+0x56287]
C  [ntdll.dll+0x565a6]
C  [kernel32.dll+0x4c484]
C  [crtdll.dll+0xc4d7]
j  gnu.io.LPRPort.writeArray([BII)V+0
j  gnu.io.LPRPort$ParallelOutputStream.write([B)V+26
j  com.openbravo.pos.printer.escpos.PrinterWritterRXTX.internalWrite([B)V+78
j  com.openbravo.pos.printer.escpos.PrinterWritter$1.run()V+8
j  java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Ljava/lang/Runnable;)V+59
j  java.util.concurrent.ThreadPoolExecutor$Worker.run()V+28
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub
V  [jvm.dll+0xf049c]
V  [jvm.dll+0x17fcf1]
V  [jvm.dll+0xf0667]
V  [jvm.dll+0xf06dd]
V  [jvm.dll+0x11a2a0]
V  [jvm.dll+0x1ddb14]
V  [jvm.dll+0x17f96c]
C  [msvcr71.dll+0x9565]
C  [kernel32.dll+0x4ee1c]
C  [ntdll.dll+0x637eb]
C  [ntdll.dll+0x637be]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  gnu.io.LPRPort.writeArray([BII)V+0
j  gnu.io.LPRPort$ParallelOutputStream.write([B)V+26
j  com.openbravo.pos.printer.escpos.PrinterWritterRXTX.internalWrite([B)V+78
j  com.openbravo.pos.printer.escpos.PrinterWritter$1.run()V+8
j  java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Ljava/lang/Runnable;)V+59
j  java.util.concurrent.ThreadPoolExecutor$Worker.run()V+28
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x04acb000 JavaThread "Trident pulse source thread" daemon [_thread_blocked, id=3124, stack(0x04620000,0x04670000)]
  0x04aca800 JavaThread "Trident callback thread" daemon [_thread_blocked, id=3412, stack(0x045d0000,0x04620000)]
  0x04a16000 JavaThread "TimerQueue" daemon [_thread_blocked, id=2432, stack(0x044c0000,0x04510000)]
=>0x04a13c00 JavaThread "pool-1-thread-1" [_thread_in_native, id=1096, stack(0x04470000,0x044c0000)]
  0x0129b000 JavaThread "DestroyJavaVM" [_thread_blocked, id=4004, stack(0x00370000,0x003c0000)]
  0x01b8a000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2116, stack(0x04140000,0x04190000)]
  0x01b89400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2840, stack(0x040f0000,0x04140000)]
  0x01b88c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=3044, stack(0x040a0000,0x040f0000)]
  0x01b86800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3160, stack(0x04050000,0x040a0000)]
  0x01ae7800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2608, stack(0x03de0000,0x03e30000)]
  0x01ae2800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2476, stack(0x03d90000,0x03de0000)]
  0x01ae1800 JavaThread "Attach Listener" daemon [_thread_blocked, id=2468, stack(0x03d40000,0x03d90000)]
  0x01ade800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2204, stack(0x03cf0000,0x03d40000)]
  0x01ad6800 JavaThread "Finalizer" daemon [_thread_blocked, id=4008, stack(0x03ca0000,0x03cf0000)]
  0x01ad2000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2976, stack(0x03c50000,0x03ca0000)]

Other Threads:
  0x01ad0c00 VMThread [stack: 0x01240000,0x01290000] [id=2728]
  0x01af1c00 WatcherThread [stack: 0x03e30000,0x03e80000] [id=3768]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 8320K, used 1394K [0x23ac0000, 0x243c0000, 0x29010000)
  eden space 7424K,  10% used [0x23ac0000, 0x23b8ac98, 0x24200000)
  from space 896K,  65% used [0x24200000, 0x24291f48, 0x242e0000)
  to   space 896K,   0% used [0x242e0000, 0x242e0000, 0x243c0000)
 tenured generation   total 18344K, used 16823K [0x29010000, 0x2a1fa000, 0x33ac0000)
   the space 18344K,  91% used [0x29010000, 0x2a07dc38, 0x2a07de00, 0x2a1fa000)
 compacting perm gen  total 12288K, used 10625K [0x33ac0000, 0x346c0000, 0x37ac0000)
   the space 12288K,  86% used [0x33ac0000, 0x345207e8, 0x34520800, 0x346c0000)
    ro space 10240K,  51% used [0x37ac0000, 0x37feae00, 0x37feae00, 0x384c0000)
    rw space 12288K,  54% used [0x384c0000, 0x38b572d8, 0x38b57400, 0x390c0000)

Dynamic libraries:
0x00400000 - 0x00424000     C:\Windows\system32\javaw.exe
0x76fe0000 - 0x7711c000     C:\Windows\SYSTEM32\ntdll.dll
0x75810000 - 0x758e4000     C:\Windows\system32\kernel32.dll
0x75140000 - 0x7518b000     C:\Windows\system32\KERNELBASE.dll
0x77130000 - 0x771d0000     C:\Windows\system32\ADVAPI32.dll
0x76b00000 - 0x76bac000     C:\Windows\system32\msvcrt.dll
0x767c0000 - 0x767d9000     C:\Windows\SYSTEM32\sechost.dll
0x769f0000 - 0x76a92000     C:\Windows\system32\RPCRT4.dll
0x75710000 - 0x757d9000     C:\Windows\system32\USER32.dll
0x767e0000 - 0x7682e000     C:\Windows\system32\GDI32.dll
0x75410000 - 0x7541a000     C:\Windows\system32\LPK.dll
0x76880000 - 0x7691d000     C:\Windows\system32\USP10.dll
0x756f0000 - 0x7570f000     C:\Windows\system32\IMM32.DLL
0x76920000 - 0x769ec000     C:\Windows\system32\MSCTF.dll
0x7c340000 - 0x7c396000     C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da97000     C:\Program Files\Java\jre6\bin\client\jvm.dll
0x72780000 - 0x727b2000     C:\Windows\system32\WINMM.dll
0x74f30000 - 0x74f7c000     C:\Windows\system32\apphelp.dll
0x6d7b0000 - 0x6d7bc000     C:\Program Files\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000     C:\Program Files\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000     C:\Program Files\Java\jre6\bin\hpi.dll
0x75360000 - 0x75365000     C:\Windows\system32\PSAPI.DLL
0x6d7f0000 - 0x6d7ff000     C:\Program Files\Java\jre6\bin\zip.dll
0x6d000000 - 0x6d14a000     C:\Program Files\Java\jre6\bin\awt.dll
0x70320000 - 0x70371000     C:\Windows\system32\WINSPOOL.DRV
0x76e80000 - 0x76fdc000     C:\Windows\system32\ole32.dll
0x73e60000 - 0x73ffe000     C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x76aa0000 - 0x76af7000     C:\Windows\system32\SHLWAPI.dll
0x739b0000 - 0x739c3000     C:\Windows\system32\DWMAPI.DLL
0x73ce0000 - 0x73d20000     C:\Windows\system32\uxtheme.dll
0x74f80000 - 0x74f8c000     C:\Windows\system32\CRYPTBASE.dll
0x6d610000 - 0x6d623000     C:\Program Files\Java\jre6\bin\net.dll
0x771d0000 - 0x77205000     C:\Windows\system32\WS2_32.dll
0x75370000 - 0x75376000     C:\Windows\system32\NSI.dll
0x74a30000 - 0x74a6c000     C:\Windows\system32\mswsock.dll
0x74a20000 - 0x74a26000     C:\Windows\System32\wship6.dll
0x72520000 - 0x72530000     C:\Windows\system32\NLAapi.dll
0x6f420000 - 0x6f430000     C:\Windows\system32\napinsp.dll
0x6f400000 - 0x6f412000     C:\Windows\system32\pnrpnsp.dll
0x748f0000 - 0x74934000     C:\Windows\system32\DNSAPI.dll
0x6f3f0000 - 0x6f3f8000     C:\Windows\System32\winrnr.dll
0x74580000 - 0x74585000     C:\Windows\System32\wshtcpip.dll
0x72320000 - 0x7233c000     C:\Windows\system32\IPHLPAPI.DLL
0x72310000 - 0x72317000     C:\Windows\system32\WINNSI.DLL
0x6fbb0000 - 0x6fbb6000     C:\Windows\system32\rasadhlp.dll
0x72230000 - 0x72268000     C:\Windows\System32\fwpuclnt.dll
0x74a70000 - 0x74a86000     C:\Windows\system32\CRYPTSP.dll
0x74810000 - 0x7484b000     C:\Windows\system32\rsaenh.dll
0x74650000 - 0x74667000     C:\Windows\system32\USERENV.dll
0x75000000 - 0x7500b000     C:\Windows\system32\profapi.dll
0x75b70000 - 0x767ba000     C:\Windows\system32\shell32.dll
0x6d230000 - 0x6d284000     C:\Program Files\Java\jre6\bin\fontmanager.dll
0x6d630000 - 0x6d639000     C:\Program Files\Java\jre6\bin\nio.dll
0x6d1a0000 - 0x6d1c3000     C:\Program Files\Java\jre6\bin\dcpr.dll
0x10000000 - 0x10012000     C:\Sistematpv\app\OpenbravoPOS\OpenbravoPOS\lib\Windows\i368-mingw32\rxtxSerial.dll
0x6c240000 - 0x6c267000     C:\Windows\system32\crtdll.dll
0x75380000 - 0x7540f000     C:\Windows\system32\OLEAUT32.DLL
0x012c0000 - 0x012cd000     C:\Sistematpv\app\OpenbravoPOS\OpenbravoPOS\lib\Windows\i368-mingw32\rxtxParallel.dll

VM Arguments:
jvm_args: -Djava.library.path=C:\Sistematpv\app\OpenbravoPOS\OpenbravoPOS\lib/Windows/i368-mingw32;C:\Sistematpv\app\OpenbravoPOS\OpenbravoPOS\lib/Windows/jacob -Ddirname.path=C:\Sistematpv\app\OpenbravoPOS\OpenbravoPOS\./ 
java_command: com.openbravo.pos.forms.StartPOS C:\Sistematpv\app\OpenbravoPOS\openbravopos.properties
Launcher Type: SUN_STANDARD

Environment Variables:
JAVA_HOME=C:\Program Files\Java\jdk1.6.0_33
PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\; C:\Program Files\Java\jre6\bin
USERNAME=Utilisateur
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows 7 Build 7601 Service Pack 1

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1

Memory: 4k page, physical 2027120k(1262220k free), swap 4054240k(3091592k free)

vm_info: Java HotSpot(TM) Client VM (16.3-b01) for windows-x86 JRE (1.6.0_20-b02), built on Apr 12 2010 13:52:23 by "java_re" with MS VC++ 7.1 (VS2003)

time: Wed Apr 23 12:41:52 2014
elapsed time: 16 seconds

I tried a all I know and all I searched. Changing the ntdll.dll , kerne32.dll and ctrdll.dll from mine (Cause this problem is only running in a PC that's not mine, and the proyect is running well in others 86 pc's)

I updated java, and followed all this points to help:

http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm

For more information:

Windows 7 32 bits java version "1.6.0_20" Java(TM) SE Runtime Environment (build 1.6.0_20-b02) Java HotSpot(TM) Client VM (build 16.3-b01, mixed mode, sharing)

and the printer is an EPSON TM88T IV using LPT port. It's a virtual port that epson creates itself

Was it helpful?

Solution

This is a problem than jvm send when executes any functionality of the native code.

Maybe your problem comes caused by the use of the rxtx libraries, so i reccomend you to change the 'serial' into 'file' of the printer mode.

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