Connection to HSM launch error 48

Question

I'm trying to access to a Safenet HSM from my computer, I added my computer how to client and sent the pem file to HSM, all right to here. The problem was when I typed "vtl verify", because it launch the following error:

SSL Connect is failing

Error: Unable to find any Luna SA slots/partitions among registered servers. Ensure this client is assigned partitions on the Luna SA servers, and check the vtl supportInfo command for other possible problems such as unable to ping a server, or missing configuration files.

Answer 1

I can solve my problem with the follow steps:

1. Delete all certificates from my computer
2. Delete the server from file configuration
3. Regenerate the certificate from HSM with the command sysconf regenCert <ip_of_hsm>
4. Run the command ntls bind eth0
5. Run all the commands to registry HSM in your computer and append your computer into HSM

Then vtl verify should run correctly

Answer 2

Sometimes, it is necessary to check your firewall rule configuration. On hardware firewalls, such as Cisco ASA, you need to explicitly open port 1792 to "allow" inbound/outbound traffic.

If this port is closed, it will not be able to find the server and you will see this error.