As I mentioned in comments, it seems that range G7:G13
contains "yes"
/"no"
with additional leading/trailing spaces. Try next formula:
=SUMPRODUCT(1*(TRIM(G7:G13)="YES"))
Question
I am using the countif function to count the number of times the word "yes" occurs in a range. The range only accepts "yes" and "no" values through data validation from a list. The result is always 0 irrespective of what values I give the range. Any help?
Solution 2
As I mentioned in comments, it seems that range G7:G13
contains "yes"
/"no"
with additional leading/trailing spaces. Try next formula:
=SUMPRODUCT(1*(TRIM(G7:G13)="YES"))
OTHER TIPS
Try using wildcards
=COUNTIF(G7:G13,"*YES*")