Try this:
SELECT e.Text AS StatusText,
a.Created AS [DATE],
CASE a.status
WHEN 2 THEN NULL
WHEN 3 THEN NULL
ELSE a.Username
END,
b.Name AS CustomerName,
c.Name AS ServiceName,
d.Message AS DeviationMessage
FROM dbo.StatusUpdate AS a
LEFT OUTER JOIN dbo.Customer AS b ON a.CustomerId = b.CustomerID
LEFT OUTER JOIN dbo.Service AS c ON a.ServiceId = c.ServiceID
LEFT OUTER JOIN dbo.Deviation AS d ON a.DeviationId = d.DeviationID
LEFT OUTER JOIN dbo.StatusText AS e ON a.Status = e.ID