Database Backup Job Failed

Question

I have a sql agent job setup for taking full backup every night. Last night the job failed with the following error message.

Sql Server Error Log Message

BackupIoRequest::ReportIoError: write failure on backup device 'H:\MSSQL10_50.MSSQLSERVER\MSSQL\Backup\My_Database_backup_2014_04_28_233008_2135500.bak'. Operating system error 2(failed to retrieve text for this error. Reason: 15100).

Error: 3041, Severity: 16, State: 1.

SqlAgent Job History Log

Executed as user: DomainName\sqlagent. Microsoft (R) SQL Server Execute Package Utility Version 10.50.2500.0 for 64-bit Copyright (C) Microsoft Corporation 2010. All rights reserved. Started: 23:30:01 Progress: 2014-04-28 23:30:06.81 Source: {123123123-F70A-430F-8041-12312312313} Executing query "DECLARE @Guid UNIQUEIDENTIFIER EXECUTE msdb..sp...".: 100% complete End Progress Error: 2014-04-28 23:30:16.19 Code: 0xC123123
Source: Back Up Database (Full) Execute SQL Task Description: Executing the query "BACKUP DATABASE [My_Database] TO DISK = N'H:\MSS..." failed with the following error: "Write on "H:\MSSQL10_50.MSSQLSERVER\MSSQL\Backup\MY_Database_backup_2014_04_28_233008_2135500.bak" failed: 2(failed to retrieve text for this error. Reason: 15100) BACKUP DATABASE is terminating abnormally. 10 percent processed. 20 percent processed. 30 percent processed. 40 percent processed. 50 percent processed. 60 percent processed.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly, parameters not set correctly, or connection not established correctly. End Error DTExec: The package execution returned DTSER_FAILURE (1). Started: 23:30:01 Finished: 23:30:16 Elapsed: 14.844 seconds. The package execution failed. The step failed.

After doing the research on web mostly posts suggest I do not have enough space on the disks, I have checked the space on my disks I have have atleast 30 plus GB of free space on almost every drive, (disk for .mdf and disk for .ldf files). I have almost 15 gb of free space on my C drive. as One of the posts on web suggested not having enough space on C drive can also cause issues.

Has someelse ever faced the same issue, how you fixed it? what can be the reason for this error and how I can avoid it in the future. Any suggetions pointers in the right direction are most welcome. Thank you.

Answer 1

Hi Everyone just to let people know if this happens to you, It is some sort of a Operating System Error and cannot be regenerated for further investigations. There is no HotFix or Patch available for it as yet.

All I could find on the web was this Operating system error 2(failed to retrieve text for this error. Reason: 15105) is not helpful.

It is an Active bug logged on Microsoft Connect and I hope Microsoft is "Working" on it to fix it :).

Till then just pray that it does'nt happen to you.

Thank you.

Answer 2

The key here is this part of the error message: "Operating system error 2".

This translates to file not found.

ERROR_FILE_NOT_FOUND (0x2) The system cannot find the file specified.

Probably a hadware or device driver problem, causing the lost connection to H: drive.