Azure Websites automated and manual backups are not created

Question

Whilst accepting that Backups in Windows Azure Websites are a preview feature, I can't seem to get them working at all. My site is approximately 3GB and on the standard tier. The settings are configured to move to a Geo-Redundant storage account with no other containers. There is no database selected, I'm only backing up the files.

In the Admin Portal, if I use the manual Backup Now button, a 0 bytes file is created within the designated storage account, dated 01/01/0001 00:00:00. However even after several days, it is not replaced with the 'actual' file.

If I use the automated backup scheduler, nothing happens at all - no errors, no 0 byte files.

Can anyone shed any light on this please?

Answer 1

The backup/restore feature is still in a preview mode and officially supports only 2 GB of data. From the error message you posted ("backup is currenly in progress") it seems you probably hit a bug which was there and was fixed last week (the result of that bug was that there were some lingering backups which blocked subsequent backups).

Please try it again, you should be able to invoke it now. If you find another error message in operational logs, feel free to post it here (just leave the RequestId in it unscrambled - we can correlate using that) and we can take a look.

However, as I mentioned in the beginning, more than 2 GBs are not fully supported yet (you might not be able to do e.g. roundtrip with your data - backup and then restore).

Thanks, Petr