Apple Dev Portal is showing other people's and company's provisioning information, not my own? [closed]

StackOverflow https://stackoverflow.com/questions/8878717

  •  28-10-2019
  •  | 
  •  

Question

Not sure where to post this, but I can't find any information anywhere and it seems a bit urgent. When I login to Apple's developer site and go into the provisioning portal, there are app ids, devices, certificates, and company names that I do not recognize. I have sent an email to Apple but it could be days before it is seen and this is a serious security issue. I cannot access any of my own data, and it says I am someone else; I cannot logout this other person, and clearing cache and restarting browser doesn't remove this person as the logged-in user. If I click on "app ids" i see yet another person, the logged-in name changes. If I click on Edit Profile, it correctly shows my name. But nothing I can do allows me to actually see any of my own apps that have been published, and I surely wonder if others are able to somehow see my own apps just like I can see theirs.

Anyone know a more urgent place to report this? Is it happening to anyone else, or have you experienced this before?

Was it helpful?

Solution

Call them. Everytime I've dealt with apple on the phone, I've been treated efficiently and professionally.

The US number is 1 (408) 974-4897.

Find the other numbers here: https://developer.apple.com/contact/phone.php

Licensed under: CC-BY-SA with attribution
Not affiliated with StackOverflow
scroll top