Product Configuration Wizard Fails Step 2 of 9

Question

I recently installed a SharePoint 2010 Server Language Pack from here. The install went smoothly and the language pack installed successfully. After completing the installation, the installation wizard prompted me to run the SharePoint 2010 Product Configuration Wizard.

I ran the SharePoint 2010 Products Configuration Wizard and it started to execute. There was a brief pause on Step 2 of 9 - Initializing the Upgrade Sequence. Then the wizard failed with the following message:

Failed to initialize the upgrade sequence.

An exception of type Microsoft.SharePoint.Upgrade.SPUpgradeException was thrown. Additional exception information: Exception of type "Microsoft.SharePoint.Upgrade.SPUpgradeException" was thrown.

I analyzed the log file provided and found the following exception:

Task upgradebootstrap has failed with an unknown exception.

From the event viewer I found a few more details:

Failed to initiate the upgrade sequence. An exception of type Microsoft.SharePoint.Upgrade.SPUpgradeException was thrown. Additional exception information: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown. Microsoft.SharePoint.Upgrade.SPUpgradeException: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown. at Microsoft.SharePoint.Upgrade.SPManager.BootStrap(Guid sessionId, SPUpgradeOperationFlags flags) at Microsoft.SharePoint.PostSetupConfiguration.UpgradeBootstrapTask.Run() at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

I've browsed the web and found several articles on the issue. However, none of the solutions seem to work. I have even downloaded the Microsoft Chart Tools and installed them as one post recommended but to no avail. The configuration wizard still fails.

Unfortunately, I'm at the end of the my knowledge rope when it comes to SharePoint. Does anyone have any ideas?

EDIT:

After some futher debugging, I found the following message above the detailed Exception message:

05/29/2014 10:51:28 12 ERR Task upgradebootstrap has failed

05/29/2014 10:51:28 12 INF friendlyMessage for task upgradebootstrap is An exception of type Microsoft.SharePoint.Upgrade.SPUpgradeException was thrown. Additional exception information: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown.

05/29/2014 10:51:28 1 INF Resource retrieved id upgradeBootstrapTaskFailConfigDisplayLabel is Failed to initiate the upgrade sequence.

05/29/2014 10:51:28 1 INF Leaving function StringResourceManager.GetResourceString

05/29/2014 10:51:28 1 INF Updating the task label below the progress bar Failed to initiate the upgrade sequence.

It doesn't appear to be any more helpful than the previous message though.

EDIT 2: Upgrade Log

[PSCONFIG] [SPDelegateManager] [INFO] [5/29/2014 12:03:13 PM]: No context object [PSCONFIG] [SPDelegateManager] [ERROR] [5/29/2014 12:03:13 PM]: Failed to call GetTypes on assembly Microsoft.Office.InfoPath.Server, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c. Could not load file or assembly 'Microsoft.Office.InfoPath, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies.

Answer 1

As per the error

Failed to call GetTypes on assembly Microsoft.Office.InfoPath.Server, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c. Could not load file or assembly 'Microsoft.Office.InfoPath, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies.

office 2013 is your problem. the assembly mentioned is info path which having conflict with sharepoint. i recommend uninstall the office and then try again.

Answer 2

Few things to check here:

1. Ensure you have downloaded the language pack for each service pack. For instance, if you have Service Pack 2 installed, download the language pack for the RTM version (which you linked), Service Pack 1, and Service Pack 2.
2. Try turning off UAC (user account control) in the Users section of the Control Panel in Windows. Reboot and then try again. Sometimes UAC messes up PSConfig for 2010.
3. There should be a log file linked on the fail screen. If the above doesn't work, open that log file to look for warnings and errors. That will give us a better indication of what to look for.

EDIT

It looks like you have the InfoPath client installed (part of Office). When you install InfoPath on a SharePoint server, the assemblies between the two conflict. Remove InfoPath (or Office all-together) and you should be good to go.

Answer 3

I got past this error by removing InfoPath from the GAC.

This link, https://vinayjayaram.wordpress.com/2013/09/26/office-2013-breaks-sharepoint-2010-an-exception-of-type-microsoft-sharepoint-upgrade-spupgradeexception-was-thrown/, which references this article, https://community.dynamics.com/ax/b/mafsarkhan/archive/2013/08/05/office-2013-breaks-sharepoint-2010-an-exception-of-type-microsoft-sharepoint-upgrade-spupgradeexception-was-thrown, recommended deleting the InfoPath DLLs from the GAC.

Rather than deleting the folders, I moved them to a new folder outside the GAC.

Delete the following folders from C:\Windows\assembly\GAC_MSIL. (Alternatively, move them outside the GAC.)

• Policy.14.0.Microsoft.Office.InfoPath
• Policy.14.0.Microsoft.Office.InfoPath.Client.Internal.Host
• Policy.14.0.Microsoft.Office.InfoPath.FormControl

Then re-run the Configuration wizard