Magento CE 1.9 backorders do not produce message in cart

magento.stackexchange https://magento.stackexchange.com//questions/35684

  •  12-12-2019
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Question

We are using Magento CE 1.9. I am having a problem. I am trying to enable backorders with customer notification. I have set

System - Configuration - Inventory - Product Stock Options - Backorders" set to ""Allow Qty Below 0 and Notify Customer" for every product I have set Manage Stock to "Yes" Stock Availability to "In Stock"

Backorders are accepted, but there is no notification in the cart associated with the products that are backordered.

All products visible in the catalog are configurables.

My question is a two-part one. First, am I doing something wrong? I.e. is there something else I need to set up?

Second, if I'm doing everything right where would I look for the code that should be producing this notification?

Was it helpful?

Solution

About the second part of your question https://www.alphachannelgroup.com/magento-backorders-complete-with-notifications-to-customers/

Modify Your Theme File to Display a Custom Backorder Message

In [your theme]/[your_theme]/template/catalog/product/view/type/default.phtml

Add echo $backorder_message; right after the endif of the section that starts with // Backorder message comment

(EDITED OUT)

About the first part of your question try the following steps (you have done some of these, but still):

  1. Admin Panel > System > Configuration > Catalog Tab > Inventory > Product Stock Options
  2. Set Backorders to "Allow Qty Below 0 and Notify Customer"
  3. Edit Product to Qty to the number of current in-stock quantity (or 0 if there are no quantities for this product in stock)
  4. Set Stock Availability = In Stock
  5. Set Manage Stock to "Yes"

  6. Set Qty for Item’s Status to Become Out of Stock to negative number of the backorder availability (e.g. the number up to which you want to allow back ordering)

    UPDATE core_config_data SET value = ‘-100’ WHERE path = ‘cataloginventory/item_options/min_qty’

Sources:

http://blog.chapagain.com.np/magento-how-to-enable-backorders/

http://www.magentocommerce.com/boards/viewthread/288259/

http://www.magentocommerce.com/knowledge-base/entry/configuring-inventory-information

OTHER TIPS

Go to system > configuration and on the left side panel click on inventory tab under Catalog tab and then open product stock option section and set Heading BackOrders drop down menu to ALLOW QTY BELOW 0 AND NOTIFY CUSTOMER

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