Question

I have a problem where magento keeps deducting the tax from the order total. Can't figure out why it's doing that. As you can see in below picture. The order total should be €5,20. But the €0,90 is being deducted instead.

enter image description here

Here's my tax rule, vat is set to 21%:

enter image description here

Here are my settings in the backend:

enter image description here

Does anyone know where I should look to fix this? Thanks

As for clarification:

enter image description here

As you can see. The total should be €7,20. But the VAT/TAX of €1.25 is deducted instead. Totalling: €5,95.

Was it helpful?

Solution 2

Finally I've figured out what was wrong.

We were using ET Payment Extra Charge extension. I thought disabling it from the backend would show me if this would be the culprit.

But I had to completely remove it.

Now the tax calculation is correct agian. So check your extensions!

Everybody thank you for your help!

OTHER TIPS

please check if the flag "Include Tax in Grand Total" is set to Yes,

This settings in sistem->configuration->Tax->Shopping Cart Display Settings"

In mine default installation is set to "No" enter image description here

Giuseppe

Debugging Magento 101: TURN OFF ALL YOUR CRAPPY MODULES !! And flush your cache by removing all files in var/cache or with Redis command "flushall". Or go to the beckend and do it there and wait a while..... :-(

You have to do this in app/etc/modules/xxxxxx.XML If you disable it in the backend. Your only disable output of blocks.

Just look at: Mage_Core_Block_Abstract..... toHtml() !

Check if Mage_Tax is enabled (System->Configuration->Advanced)

Licensed under: CC-BY-SA with attribution
Not affiliated with magento.stackexchange
scroll top