Error on product update via API

magento.stackexchange https://magento.stackexchange.com//questions/55272

Question

We are getting the following error on updating products via the Magento API.

Error message
Uncaught Exception: Uncaught exception 'Exception' with message 'Serialization of 'Mage_Core_Model_Config_Element' is not allowed' in app/code/core/Mage/Core/Model/Resource/Session.php:97

I have cleared all session data and even turned off cron, but the issue still happens. I have profiled the normal product save and have not found any issues.

EDIT: Problem is happening only on update and appears to be related to an attribute. We are trying to debug this

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Was it helpful?

Solution

The problem was a product with data in an attribute that was not escaped correctly in the Insync module. The client updated the data and now things are working correctly.

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