Contact Form Not Working or Displaying Confirmation / Failed Message

Question

I have a contact form on my Contact Us page as follows;

{{block type='core/template' name='contactForm' template='contacts/form.phtml'}}

The form displays correctly but when I click 'Submit' the page simply refreshes, clears the form, and no confirmation/failed message displays. I also don't receive any email.

In my System > Configuration > Contacts I have Enable Contact Us set to Enabled and a correct email address in Send Emails To.

For the record, I'm using Magento 1.9.1

Answer 1

It's happening because the action attribute of form gets set by the controller file of the module, which is not being called as you are placing it on a custom page. You'll need to add that action to the form for proper submit behavior of contact form. For a quick fix, if you have your form.phtml file in theme folder, you can change the form action in it as :

<form action="<?php echo $this->getFormAction(); ?>" id="contactForm" method="post">

to

<form action="<?php echo Mage::getUrl('contacts/index/post'); ?>" id="contactForm" method="post">