Products won't show up on my website! (search, catalog, categories)

Question

Since today, my products have stopped displaying on the website! I don't remember making any changes to .xml, .phtml files. I have already gone through checking the stock, inventory, enabled, visibility, cache, index and so on. But they still won't show up.

I can still navigate to the products with the url-key. Also, noteworthy is that when I search for the products using search or advanced search, it comes up with results, but it just won't display it. Please see the screenshots below to understand the issue.

EDIT: Also, both search and advanced search seem to break the page i.e the footer doesn't show up too.

Case 1

However, when searching for a "hot huez" (name of a product), which matches the title of the product, it returns with what I believe to be the results without the actual product?

Case 2 (advanced search)

The advanced search even acknowledges that there is a product matching the criteria, but still doesn't display it. I'm at my wit's end, does anyone have any idea, what I might be missing?

Any help is greatly appreciated!

Answer 1

So after spending a few hours, I have finally found out the issue. I hope that this will help others facing the same issue and have no clue how to resolve it.

So what is the issue causing search to malfunction an break the HTML Page?

It's...

System > Configuration > Catalog > Use Flat Catalog Product

So, if you have "innocently" changed this setting to "Yes", this is going to break your search! So make sure this is set to "No" (like it is by default) and hopefully things should return to the normal course!

Phew!

Answer 2

I've seen this many times.

If you're using Solr to drive your category and search and Solr goes down - or the index has become corrupt - Then all of your search results and category pages will return 0 results.

This is easily remedied in most cases by restarting Solr and reindexing the Catalog Search and related Flat catalog indexes.

Answer 3

You should check the following items in the admin interface:

1. In General -> Status must be set to Enabled, Visibility must be set to Catalog, Search
2. In Inventory -> Quantity must be more than 0 and Stock Availability must be set to In Stock

Obviously, all the mandatory fields must be compiled and I suggest you specify some categories for the product.