Is it possible to email from a list?

Question

Ok, so we have an app in Lotus Notes currently that receives emails (in a modified Notes mailbox). The emails have added fields so that processing and workflows can happen (lots of script, scheduled agents etc).

I need to replicate this in Office 365. First thing I found is that you cannot email to a list in 365 and I cannot modify Exchange mailboxes.

Enter Cloud2050, hey presto I can sync an Outlook folder to a list. That's great so now I can add fields, build workflows on the list etc. But what if I need to reply to one of the emails? The user is not going to want to have to email from Outlook but then do the processing in a list.

Is it possible to email (ie compose a reply) from a list? Or an I going about this completely the wrong way?

Any help would be greatly appreciated!

Answer 1

Are you running into this issue? http://www.bfcnetworks.com/blogs/alexpearce/10-things-you-should-know-about-office-365-before-signing-up/

I have not yet found any way around #9 :( Basically means any email coming from O365 Sharepoint is useless for end users to correspond back via email. Only thing I've seen some places do is to add hyperlinks in the message to take user to the list where they can edit and update info.