checkout as guest redirects back to product page

Question

I have just moved a new Magento website onto it's production server. The website seems to work fine, however after clicking 'proceed to checkout', when you click on 'checkout as guest' and then complete your details, you are then sent back to the product page. Could this be a cache problem? Any ideas?

Thanks

Answer 1

To debug the problem:

• Enable website logs from System > Configuration > Advanced (Developer) > Log settings.
• Delete log files (if any) from /var/log folder of your magento installation.
• Add product to cart and checkout as guest until you are redirected back to product page.
• Now go to /var/log folder of magento installation and check log files generated.

I hope you will find some clue from log flies.