JavaScript Errors

Question

I have a single user who is unable to access our SharePoint 2013 intranet site, everyone else can access it without issue. Regardless of the library or level of access granted to the user within SharePoint he runs into the same JavaScript errors (see screenshot).

Things I have tried:

• Site is in the trusted zone for intranet sites.
• Cleared client cache.
• Made the user library owner.
• Made the user site owner.

My research seems to suggest that the problem is a permissions issue, I am a little baffled at that because the user is currently set as site owner with full control. Could this be a problem with the user's Active Directory account and the permissions at that level?

I am unsure how to proceed with further diagnostics. Can anyone shed any light on this?

Thanks

John

Answer 1

The problem turned out to be overzealous Group Policies being applied to the Activity Directory OU that the user was in. Specifically it is these policies:

POLICY                                      CURRENT SETTING  SHOULD BE
Turn on Internet Explorer 7 Standards Mode  Enabled          Disabled
Use HTTP 1.1                                Disabled         Enabled
Use HTTP 1.1 through proxy connections      Disabled         Enabled
Microsoft Scriptlet Component               Disabled         Enabled

These links (1) (2) pointed me in the direction of an issue with the user's AD account last week but our infrastructure manager was insistent that the fault lay with SharePoint.