Cannot download app from family sharing (app already downloaded)
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05-10-2020 - |
Question
I have recently configured Family Sharing (2 accounts are currently part of it). Most of the apps download just fine, but there are some exceptions.
Example: account A has Twitter in its purchased list; if account B tries to download Twitter from the store, the little cloud icon appears (and this is expected, since the app has indeed been downloaded by a family member already), but the download fails with an error message that says that the app has already been purchased by another user.
Is there a way to solve this?
Solution
Ok I found a solution, it's another iOS 8 bug. These are the steps to solve this:
- Launch the App Store on your iOS device.
- Select the "Featured" tab and scroll to the bottom.
- Tap on your Apple ID and select "Sign Out."
- Tap on "Sign In" and log in with your Apple ID.
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