Prompt to change userid for logon when site not shared

Question

For SharePoint 2013 I have two accounts, my primary system logon and my administration logon. When accessing https://spadmin.internal.domain/ with IE11 the SSO automatically tries to logon using my primary system logon which fails throwing a message of 'Sorry, this site hasn't been shared with you'. There is nothing else on the page.

How can I logon using my admin account when it doesn't ask for my username and password and does not have an option to switch user?

Answer 1

Open IE11 and follow below steps:

1. Go to Tools >> Internet Options(last option) >> Security tab(2nd tab) >> click Custom level button.
2. Scroll down in Settings pane.
3. In the end, there is User Authentication logon, select Prompt for user name and password.
4. Click OK button. (Do it in both windows)
5. Restart IE11.

And then try to access your url.

Hope this will help you.

Answer 2

There are two workaround for this problem.

1. Start Internet Explorer or other browser by using the Run as different user option and use your admin account as login.
2. Access the SharePoint site by using the following URL:

https://spadmin.internal.domain/_layouts/closeConnection.aspx?loginasanotheruser=true