Question

I have uploaded the folders of a new theme into the root folder of magento and then when i am trying to re-index all the files it is showing :

cannot initialize the re-indexer process.

I have refreshed all cache but its still not working. Please help me to solve this.

Was it helpful?

Solution

1) Look the var/log for errors.

2) Try to reindex with SSH like this :

Individual re-indexing:

php shell/indexer.php --reindex catalog_category_flat

php shell/indexer.php --reindex catalog_category_product

php shell/indexer.php --reindex catalogsearch_fulltext

All re-indexing:

 php -f shell/indexer.php reindexall

Then clear the magento cache.

OTHER TIPS

1) Look the var/locks for any locks is there.

2) Remove all the locks files (*.locks)

3) Try to reindex with SSH from the Magento root like this:

php -f shell/indexer.php reindexall

Then clear the magento cache.

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