Co Authoring in SP 2013

Question

We are trying to configure co-authoring on one of the doc libraries. We open a Word 2013 Docx document in one PC and try to open the same document on another PC.

But instead of collaboration we get a "document is locked by another user for editing" message.

Both the users have contributed permission on the library.

Answer 1

• To enable co-Authoring, the feature check in/out must be turned off.

• Co-Authoring works only in Word, power point, one note in both client application and office web application.

• For Excel, co-Authoring works only in the Office web application (edit file in the browser).

• If the issue persists, look in the control panel for Credential Manager.

  • Select the entry for the web application URL in Credential Manager and delete it by selecting remove from vault.

• If the issue persists again, follow this guide to clear the cache of the credential manager