Question

I have a simple approval workflow on our SharePoint Online site. However, the approval button is greyed out/disabled

Disabled Approve/Reject Function

I have verified all necessary permissions and I have complete control as well as contribute privileges. I am also the approver for this task so there should be no issues there. Help on resolving this would be greatly appreciated.

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Solution

I found a solution to my problem. In the settings for the document library I did this:

  1. Click "Versioning Settings"
  2. For "Require content approval for submitted items?" I selected "Yes"

This allowed me to approve and reject the documents in the workflow. I hope this helps others.

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