Question

Using magento 2.2.1. I cannot add address if i add configuration product into cart.

  • Does it the role of magento ?
  • Can i enable the 'shipping step'?

1 'My configuration product' Configuration Product

  1. 'Checkout step' Checkout Step without 'Shipp'
Was it helpful?

Solution

As I could guess, your product has no weight. So Magento is considering the product virtual and the product will not be shipped.

That is why it is skipping the shipping address step.

Please try to add weight for associated simple products and then check.

Shipping address step will be back.

Note: A related problem was posted here on March 13th, 2018.

OTHER TIPS

I add the weight to my product (in the image). It will show 'Shipping Address' in check out step for configuration product.

https://i.stack.imgur.com/NOO9y.png

Licensed under: CC-BY-SA with attribution
Not affiliated with magento.stackexchange
scroll top