Question

In spite of configuring all the Sales Email to a particular ID, example sales@example.com, all the Sales related emails are being sent from postmaster@example.com

Was it helpful?

Solution

If you are running Magento 2.2.4 or 2.2.5, there is a known bug where the Amazon integration modules break the email from address.

Github issue: https://github.com/magento/magento2/issues/14952

If this is your problem, you can choose one of several ways to fix it:

  1. Apply official Magento patch MDVA-10993, as detailed and provided here: https://github.com/magento/magento2/issues/14952#issuecomment-414976952
  2. Install community module sashas777/bug-from-email: https://github.com/sashas777/bug-from-email
  3. Disable the Amazon modules by running this command from SSH: php bin/magento module:disable Amazon_Payment Amazon_Login
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