Email notification for cancelled order

Question

Hi is it also possible to get email notification for cancelled orders?

Thanks

Answer 1

You can always write your own module that will do that.

You will need few ingredients for that:

1. Have an observer that listens on the sales_order_save_after event.

   This link explains it well

   catch order place after event magento2

   In this observer you will get the order object by $order= $observer->getData('order'); and you could check if the new status is canceled

2. If condition from point 1 above is true you can proceed to send an email programatically. This link offers good idea of how to do that

   How to send mail programmaticlly in magento2?

Answer 2

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace Vendor\Module\Observer;

use Magento\Framework\Event\Observer;
use Magento\Framework\Event\ObserverInterface;

class OrderCancellationEmail implements \Magento\Framework\Event\ObserverInterface
{
    /**
     *
     * @param \Magento\Framework\Event\Observer $observer
     * @return $this
     */
    public function execute(\Magento\Framework\Event\Observer $observer)
    {
        $order = $observer->getData('order');
        // Write your email function here
    }
}